Privacy policy

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how personal information is collected, used, stored, and disclosed when you visit or make a purchase from https://provolleyballshorts.com.

1. Personal Information We Collect

When you visit our website or make a purchase, we may collect personal information that you provide, including your name, billing address, shipping address, email address, phone number, and order details.

When you browse our website, certain information may also be collected automatically, including your IP address, browser type, device information, operating system, and browsing activity. This information helps us operate our website, improve the shopping experience, and protect against fraudulent activity.

Email Marketing: If you choose to subscribe to our marketing communications, we may send you emails about products, promotions, store updates, and other relevant information. You can unsubscribe at any time using the unsubscribe link in our emails.

2. Consent

How Do We Obtain Your Consent?

When you provide personal information to complete a purchase, process a payment, arrange delivery, or request a return or refund, we use that information to fulfill the relevant request and provide our services.

If we request your information for additional purposes, such as marketing, we will obtain your consent where required by applicable law or provide you with an opportunity to decline.

How Can You Withdraw Your Consent?

You may withdraw your consent to marketing communications at any time or request information about how your personal information is handled.

To make a request, contact us at support@provolleyballshorts.com.

Withdrawing consent does not affect processing that was lawful before the withdrawal or processing that we are legally required or otherwise permitted to carry out.

3. Disclosure of Information

We may disclose your personal information to service providers that help us operate our store, process payments, fulfill orders, deliver products, provide customer support, and maintain website security.

We may also disclose information when required by law, to respond to lawful requests, to protect our rights, or to investigate suspected fraud or other unlawful activity.

We do not use this Privacy Policy to authorize disclosures beyond what is permitted by applicable law.

4. Shopify

Our online store is hosted on Shopify, which provides the e-commerce platform we use to offer and sell products.

Information collected through our store may be processed and stored by Shopify and its service providers to support website functionality, order processing, payments, and other store operations.

Shopify applies security measures designed to protect information processed through its platform. The handling of your information by Shopify is also subject to Shopify's applicable privacy terms.

For more information, please review Shopify's Privacy Policy and Terms of Service.

Payments

Payments made through our store are processed using the payment methods and providers available at checkout.

Payment information is handled according to the applicable payment provider's security practices and privacy policy. Depending on the payment method, certain payment details may be processed by Shopify or the relevant payment provider.

Payment processing services may use security measures and applicable industry standards, including PCI DSS requirements where relevant, to help protect payment information.

We do not claim that every payment method uses identical storage, encryption, or processing arrangements.

5. Third-Party Services

We may use third-party service providers to support payment processing, shipping, analytics, marketing, customer service, and other business operations.

These providers may collect, use, or disclose personal information as necessary to perform the services they provide, subject to their applicable privacy policies and legal obligations.

Some providers may process information in countries other than your country of residence. As a result, your information may be subject to the laws applicable in those jurisdictions.

When you leave our website through a third-party link or use an external service, this Privacy Policy may no longer govern the information you provide directly to that third party. We encourage you to review the privacy policies of external websites and services before sharing your information with them.

Links to Other Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal information.

6. Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

Security measures may include access controls, secure connections, and safeguards provided by our e-commerce and payment service providers.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. We cannot guarantee absolute security.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the shopping cart, maintain sessions, remember preferences, understand website usage, improve performance, and support marketing activities where enabled.

Examples of cookies and technologies that may be used include:

  • Session cookies: Help maintain your browsing session and website functionality.
  • Shopping cart cookies: Help remember items added to your cart.
  • Analytics cookies: Help measure website visits and understand how visitors interact with the store.
  • Security cookies: Help support authentication and website security.
  • Marketing cookies: Where enabled and permitted, help measure or personalize advertising and marketing activities.

The specific cookies used, their purposes, and their expiration periods may vary depending on Shopify functionality and the apps and services enabled on our store.

You can manage cookies through your browser settings and, where available, our website's cookie preferences. Disabling certain cookies may affect some website features, including shopping cart functionality.

8. Age of Consent

By using this website, you confirm that you are legally able to use the website under the laws applicable to you.

If you are a parent or legal guardian and believe that a minor has provided personal information inappropriately, please contact us so that we can review the request and take appropriate action as required by applicable law.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of personal information, subject to legal and business recordkeeping requirements.
  • Withdraw consent to certain processing activities.
  • Opt out of marketing communications.
  • Request information about how your personal information is collected, used, or shared.
  • Submit a privacy complaint to us or the relevant privacy authority.

To exercise an applicable privacy right, contact us at support@provolleyballshorts.com. We may need to verify your identity before processing your request.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or service providers.

Any updated version will be published on this page. Changes will take effect as stated in the updated policy or as otherwise required by applicable law.

If a significant change requires additional notice or consent, we will take the steps required by applicable law.

If our business or its assets are transferred, merged, or acquired, personal information may be transferred as part of that transaction, subject to applicable privacy requirements.

11. SMS Marketing and Text Messages

If you opt in to receive SMS messages from us, we may use your phone number to send messages related to your orders, shipping updates, customer support, abandoned checkout reminders, promotional offers, or review requests, depending on the type of consent you provide and the services enabled on our store.

We may use cookies and similar technologies to identify shopping cart activity, including abandoned checkouts, where permitted by applicable law and your preferences.

SMS marketing consent is optional and is not a condition of purchasing products. You can opt out of marketing text messages at any time by replying STOP to a marketing message, where supported. For assistance, reply HELP where supported or contact us at support@provolleyballshorts.com.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

We may share relevant information with SMS service providers to deliver and manage messages on our behalf. Such information will be handled in accordance with applicable law and the relevant providers' privacy practices.

12. Questions and Contact Information

If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us:

We will review your inquiry and respond as appropriate under applicable law.