Terms of Service
Overview
These Terms of Service govern your access to and use of our online store, including any information, tools, products, and services made available through it.
Throughout these Terms, the words βwe,β βus,β and βourβ refer to the store and its operators. By visiting our store, browsing products, or making a purchase, you agree to these Terms of Service and any additional policies referenced in them.
Please read these Terms carefully before using our store. If you do not agree with these Terms, you should not access or use our services.
We reserve the right to update, change, or replace any part of these Terms by publishing revisions. Your continued use of our store after changes are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
Our store is hosted on Shopify, which provides the e-commerce platform that enables us to offer products and services.
Section 1 β Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have the required permission from a parent or legal guardian where applicable.
You may not use our products or services for any illegal or unauthorized purpose. You must comply with all applicable laws and regulations when using our store.
You must not transmit viruses, malicious code, or any other material intended to damage or interfere with our services.
Any violation of these Terms may result in the suspension or termination of your access to our services, subject to applicable law.
Section 2 β General Conditions
We reserve the right to refuse service or cancel transactions where permitted by law, including when we reasonably suspect fraud, abuse, unauthorized activity, or a violation of these Terms.
You understand that content you submit through our store, excluding payment information, may be transferred across networks and adapted to meet technical requirements. Payment information is handled through applicable payment processing systems using their relevant security measures.
You may not reproduce, duplicate, copy, sell, resell, or exploit any part of our services or access to our services without our prior written permission.
Headings used in these Terms are included for convenience and do not affect the interpretation of the provisions.
Section 3 β Accuracy, Completeness, and Timeliness of Information
We make reasonable efforts to ensure that information in our store is accurate and up to date. However, product descriptions, pricing, availability, and other information may occasionally contain errors or omissions.
Information provided through our store is for general informational purposes and should not be the sole basis for decisions without considering relevant details.
Our store may contain historical information that is provided for reference and may not reflect current conditions.
We reserve the right to correct errors, update information, or change store content when necessary, subject to applicable law. We are not obligated to update every item of information unless required by law.
Section 4 β Modifications to Services and Prices
Product prices and availability may change without prior notice.
We reserve the right to modify, suspend, or discontinue any part of our services or product offerings when necessary.
We will not be liable for service modifications, price changes, suspensions, or discontinuations to the extent permitted by applicable law.
Section 5 β Products and Services
Certain products may be available exclusively through our online store. Product availability and quantities may be limited.
We make reasonable efforts to display product images and colors accurately. However, the appearance of products may vary depending on your device, screen settings, and display capabilities.
We reserve the right to limit sales, quantities, or product availability where appropriate and permitted by law.
Product descriptions, specifications, and prices may be updated from time to time. We also reserve the right to discontinue products when necessary.
Returns and exchanges are governed by our applicable Return and Refund Policy.
We do not guarantee that every product or service will meet every customer's individual expectations. Nothing in these Terms limits any rights or remedies available to consumers under applicable law.
Section 6 β Accuracy of Billing and Account Information
We reserve the right to refuse, limit, or cancel orders where permitted by law. Such restrictions may apply to orders that appear fraudulent, unauthorized, unusually large, or intended for unauthorized resale.
If an order is changed or canceled, we may attempt to notify you using the email address, phone number, or billing information provided when the order was placed.
You agree to provide current, complete, and accurate information when making a purchase or creating an account.
You are responsible for updating your contact, billing, and shipping information when necessary so that orders can be processed and communications can be delivered correctly.
For information about returns, refunds, and exchanges, please refer to our applicable Return and Refund Policy.
Section 7 β Optional Third-Party Tools
We may provide access to tools and features operated by third parties.
These tools may be provided on an βas availableβ basis and may be subject to separate terms and conditions established by their providers.
Your use of optional third-party tools is at your discretion. You should review the applicable provider's terms and privacy practices before using those tools.
We are not responsible for third-party tools that we do not control, except to the extent responsibility cannot be excluded under applicable law.
Any new tools or features introduced through our store will also be subject to these Terms where applicable.
Section 8 β Third-Party Links
Our store may contain links to third-party websites, applications, or services.
These external resources may operate independently and may have their own terms, privacy policies, and business practices.
We do not control or guarantee the accuracy, availability, or content of third-party websites. Your use of those websites and any transactions you make through them are subject to their applicable terms.
We encourage you to review third-party policies before providing personal information or completing transactions.
Questions or complaints regarding third-party products and services should generally be directed to the relevant provider.
Section 9 β User Comments, Feedback, and Submissions
If you submit reviews, suggestions, ideas, feedback, or other content to us, you grant us permission to use, reproduce, publish, display, and distribute that content for legitimate business purposes, subject to applicable law and any rights that cannot legally be waived.
We are not obligated to keep unsolicited feedback confidential, provide compensation for it, or respond to every submission.
We reserve the right to review, moderate, or remove user-submitted content that we reasonably consider unlawful, abusive, misleading, offensive, infringing, or otherwise inappropriate.
You agree that any content you submit will not violate the rights of third parties, contain unlawful or harmful material, or include malicious code.
You must not use false contact information or impersonate another person when submitting content.
You remain responsible for the content you submit. Nothing in this section removes any rights you may have under applicable law.
Section 10 β Personal Information
The collection and use of personal information through our store are governed by our Privacy Policy.
Please review that policy for information about how personal data is collected, used, stored, and shared in connection with purchases and other store activities.
Section 11 β Errors, Inaccuracies, and Omissions
Our store may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or product availability.
We reserve the right to correct errors, update information, or cancel an affected order where legally permitted, including after an order has been submitted.
If a change or cancellation affects your order, we may contact you using the information provided during checkout.
We will comply with applicable laws concerning pricing errors, order cancellations, refunds, and customer notifications.
Section 12 β Prohibited Uses
You may not use our store or its content:
- For any unlawful purpose or to encourage unlawful activity.
- To violate applicable local, state, federal, or international laws and regulations.
- To infringe our intellectual property rights or the rights of others.
- To harass, threaten, abuse, defame, or discriminate against others.
- To submit false, misleading, or fraudulent information.
- To upload or transmit viruses, malware, or other harmful code.
- To collect or misuse other people's personal information without authorization.
- To send spam, conduct phishing, or engage in deceptive practices.
- To interfere with the operation or security of our store or related services.
- To bypass security measures or attempt unauthorized access to systems or accounts.
We reserve the right to suspend or terminate access to our services when we reasonably determine that these Terms have been violated, subject to applicable law.
Section 13 β Disclaimer of Warranties and Limitation of Liability
We strive to provide reliable services, but we do not guarantee that our services will always be uninterrupted, timely, secure, or error-free.
To the extent permitted by applicable law, we disclaim warranties that may otherwise apply to our services, except for warranties or consumer rights that cannot legally be excluded.
To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of our services or products.
Nothing in these Terms excludes or limits liability for matters that cannot legally be excluded or limited, including any mandatory consumer protections that apply to your purchase.
Section 14 β Indemnification
To the extent permitted by applicable law, you agree to be responsible for reasonable losses, claims, and expenses arising from your unlawful use of our services, your violation of these Terms, or your infringement of another person's rights.
This provision does not require you to indemnify us for losses caused by our own unlawful conduct or waive any rights that cannot legally be waived.
Section 15 β Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in effect to the extent they remain valid and enforceable.
Section 16 β Termination
These Terms remain effective unless terminated by you or us.
You may stop using our services at any time. Any obligations arising before termination will continue to apply where required by their nature or by applicable law.
We may suspend or terminate access to our services if we reasonably believe that you have violated these Terms or engaged in fraudulent, unlawful, or harmful activity.
Termination does not remove any payment obligations, consumer rights, or other rights and responsibilities that accrued before termination.
Section 17 β Entire Agreement
These Terms, together with the policies referenced in them, govern your use of our store and constitute the agreement between you and us regarding the relevant services, subject to applicable law.
Our failure to enforce any provision does not constitute a waiver of that provision.
Any ambiguity in interpreting these Terms will be resolved in accordance with applicable law.
Section 18 β Governing Law
These Terms will be governed by the applicable laws of the State of Delaware, United States, to the extent permitted by law.
Nothing in this section is intended to deprive consumers of mandatory protections available under the laws that apply to them or to restrict access to courts or remedies where such restrictions are prohibited.
Section 19 β Changes to Terms of Service
We may revise these Terms from time to time to reflect changes in our business practices, services, or legal requirements.
The latest version will be made available through our store. You are encouraged to review these Terms periodically.
Changes will take effect as stated in the revised Terms or as required by applicable law.
Where additional notice or consent is legally required, we will take the appropriate steps.
Section 20 β Contact Information
If you have questions about these Terms of Service, please contact us:
Section 21 β SMS Marketing
If you opt in to receive SMS messages from us, you may receive recurring text messages relating to your orders, shipping updates, abandoned checkout reminders, promotional offers, and review requests, depending on your preferences and the services enabled in our store.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
Consent to receive marketing text messages is not a condition of purchase.
You can opt out of marketing SMS messages at any time by replying STOP to a message, where supported. For assistance, reply HELP where supported or contact us at support@provolleyballshorts.com.
We may use third-party service providers to manage and deliver SMS messages. Relevant personal information will be handled in accordance with our Privacy Policy and applicable law.
We cannot guarantee the delivery or timing of every text message, as delivery may depend on mobile carriers and service providers.
Section 22 β Optional Shipping Protection
Where shipping protection is offered and purchased before an order ships, the applicable protection terms will govern the coverage provided.
Loss Protection
If you purchased shipping loss protection and your order is lost in transit, contact us at support@provolleyballshorts.com to report the issue.
We may request order details and supporting documentation to investigate the claim and determine whether a replacement or other resolution is available under the applicable protection terms.
Coverage may depend on the shipment status, carrier investigation, and the specific protection purchased.
Damage Protection
If you purchased shipping damage protection and your order arrives damaged, document the damage and contact us as soon as possible.
Please provide your order number, photographs of the damaged item and packaging, and any other information reasonably required to review the claim.
We will review the available information and advise you of the next steps under the applicable protection terms.
Protection Claims
Claims for shipping loss or damage may require evidence, carrier reports, or additional documentation.
Coverage, exclusions, deadlines, and available remedies depend on the protection option purchased and its applicable terms. Nothing in this section limits any consumer rights that apply under law.
Damage 
Loss 
Theft 
